It’s a problem when you have a virtual monopoly and an inefficient Public Utilities Commission to boot. Being an island in a small group of islands further away from any other land mass than possibly anywhere else in the world does foster some problems and not just with electric service. (I know, I shouldn’t say things like this, but hey I gotta be honest. It’s that old paradise tax again, and even though it’s my choice, I can still “witch” about it.)
The old phone company, Hawaiian Tel had as their slogan, “Beyond the Call” but the reality most customers experienced was far short of the call.
When I opened my new RE/MAX franchise in Waimea about twelve years ago we’d planned the transition down to a T, with every possible contingency in mind, or so I thought. The phone installation was scheduled for Friday afternoon, but long story short I knew I was in trouble when the installer showed up (late as usual), took one look at our phone system and said he was not familiar with that type and didn’t know why they sent him to install it.
Yikes! There I was. The best laid plans out the window. To be fair, the installer really dug in and tried his best to make my system work. I don’t know how much overtime he got, but it was after dark when he finally left. He was able to jury rig it so we could receive calls, we just couldn’t call out. Sweet. We did survive (with extensions brought in from home so we could call out) until they properly installed the system about a week later, but if I didn’t lose a few years off my life, I know it did contribute to my grey hair! . . . ;o).
Anyway, the monopoly getting under most people’s skin these days is HELCO. To raise rates they must get the nod from the PUC, but they are able to add surcharges for fuel and non-fuel costs and there’s the rub. Going to the HELCO website in researching this blog post I tried to get a simple kwh rate, but it was impossible.
After flipping through page after page which all seemed to refer to other sources, I still could not get a figure and I think this is intentional, but the bottom line with all add-ons and surcharges for my 2-person household my electric cost for a month was $0.46/kilowatt hour. Ten months ago it was 34.9 cents/kwh, a sizable jump in less that a year. Most recently we have seen pleas in the news from Cathy Barrett of Kailua Candy Company who has had to let go 25% of her staff and reduce remaining staff hours by 20% to help pay their electric bill saying:
“Our bill monthly is more than our lease rent on our 6,000 sf property.”
Residential customers are screaming too and even with Governor Lingle’s energy goals, we’ve got a long way to go!
Aloha, “Mikie”
Mikie Likes It LLC
Realtor Referrals
Michelle “Mike” Kerr
(Principal Broker/Owner)
Waikoloa, Hawaii
Phone: (808) 896-1943
eMail: Mike@MikeSells.com
website: MikeSells.com