HIS Bulletin – December 10, 2008

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Important Billing Announcement
The next billing for credit card and ACH Customers is
Monday, January 5, 2009


If you are placing your license INACTIVE, or if you are surrendering your license, we must receive a copy of your DCCA change form. We normally request that changes be submitted to us 4-5 working days prior to the billing date, so please send your form(s) in by December 23, 2008 to assure that your changes will be processed before the billing is sent out on January 5, 2009.

Once we charge your credit card or debit your account, there is no refund. Please contact us before billing occurs if you would like to make any changes to your billing.

If you need to change your payment account, please go to this link:
http://www.hiiinfo.net/REsearch/IDX/mlsHawaii/forms/PreAuthprizedPayment.pdf

Print and complete this form, sign it and fax your new Exhibit C to (808) 524-6874. Please note that your broker does not have to sign this form if you are only changing your account information.

If you need to change your payment frequency or billing cycle, please notify us by:

    - Calling HIS Accounting at 1-800-628-3121, ext. #454, or
    - Send an email to Accounting@HawaiiInformation.com

Mahalo!

Important!
MLS Rules Clarification

Listing Residential Properties as Vacant Land
or Vacant Land as Residential


Clarification of the use of more than one form type to list property:

Vacant land listed also as Residential:
A vacant land property may be listed as residential only if there are building plans for a residential structure “to be built”, and the list price on the residential listing must reflect the cost of the land and residential structure to be built.

Vacant land with a structure that is not considered a residential structure (such as a storage shed or temporary structure) may not be listed also as Residential unless there are building plans for a residential structure “to be built”. The list price on the residential listing must reflect the cost of the land and the residential structure to be built.

Residential listed also as Vacant Land :
A property with a structure already on it may be listed as vacant land only if the list price on the vacant land listing reflects the price of the land only. Even if the structure was built without permits, the property may not be listed as vacant land unless the land listing is list priced for the land only and the seller/owner is willing to sell the property at the land only price.

The above criteria has been developed to prevent the listing of properties on more than one form type only for the purpose of providing additional exposure for the property. To list a vacant land parcel as residential when there is no intention to build a residential structure on it before it is sold, or to list a residential property as land when there is no intention to sell the property at the land price only is deceiving, and could be considered a misrepresentation of the property in the eyes of license law enforcement authorities.

We will be sending notices to all listors who currently have listed properties under both Residential and Land that do not meet the above criteria. After December 31, 2008, any listing that does meet the criteria will be in violation of the rules and the listor will be subject to processing fees of $25 for the first instance and $50 for every instance thereafter.

Should you have any questions, please feel free to contact Diana Haraguchi at 1-800-628-3121, enter # and then 172, or send an email to Diana@HawaiiInformation.com.

Please be Considerate!

Use of MLS/HIS Email Lists Limited

We have received several reports from members who have received unwanted email from members who may be using email distribution lists that have been generated from the HIS roster database. The MLS rules state that the use of these lists is strictly limited to promoting the sale of properties listed in the service. They may not be used for the distribution of announcements for garage sales, ads for the sale of vehicles or for forwarding chain emails. These are considered “spam” (sometimes called “junk email” ) that are not appreciated by most of our customers. Even if the sender is not using a list generated from the HIS system, the sender should provide the recipients with a way to “opt out” of receiving any future mailings from the sender.

Administration Notes
Our offices will be closed for the holidays from December 25, 2008
through January 04, 2009. Normal office hours will resume on January 05, 2009

Normal Office Hours
Monday – Friday: 8:00 a.m. to 5:00 p.m

In the event of emergency ….
you may leave a message in our emergency voice mailbox by calling the main office number and pressing * (star). Leave your message and our phone system will notify our on-call staff that there is an emergency message. Call 1-800-628-3121, if calling from the neighbor islands or 599-4224, if calling from Oahu.

www.HawaiiInformation.com
Dole Office Building, 680 Iwilei Road #777, Honolulu, HI 96817

MELE KALIKIMAKA
&
HAUOLI MAKAHIKI HOU

We hope that everyone has a safe and happy holiday season.

How to Make Money with Public Records?

CEO, TMK 1 Comment »

Develop a hit list of buyers! How do you do that? Search TMK for “owns” and enter “2 or more,” and the search results will give you the owners of more than two properties in the area you specified in the search.

We’ll be closed for Thanksgiving

Aloha Living, CEO, Digests, REsearch, TMK No Comments »

The Hawaii Information Service Office will be closed from Thanksgiving Day, November 27th through Sunday, November 30, 2008. In the event of an emergency, please call 1-800-628-3121, press *, and leave your name and phone number. We wish you all a Happy and safe Thanksgiving!

HIS Bulletin – Maintenance Alert

CEO, Digests, REsearch, TMK, Technical Support No Comments »
Maintenance Alert

HIS will be performing Software Upgrades to our servers, installing the latest Backup drivers. This is scheduled to occur on Sunday, March 30, 2008 at 3:45 a.m. All REsearch, IDX and public site customers will experience a loss of service for the first 15 minutes of this installation

We appreciate your patience and apologize for any inconvenience this may cause you. Should you have any questions, please feel free to contact us.

Mahalo!


Administrative Notes…..

In the event of emergency, you may leave a message in our emergency voice mailbox by calling the main office number and pressing * (star). Leave your message and our phone system will notify our on-call staff that there is an emergency message. Call 1-800-628-3121, if calling from the neighbor islands or 599-4224, if calling from Oahu.

Normal Office Hours
Monday – Friday: 8:00 a.m. to 5:00 p.m
www.HawaiiInformation.com
Dole Office Building, 680 Iwilei Road #777, Honolulu, HI 96817

Scheduled Downtime 1PM Today

REsearch, TMK, Technical Support No Comments »

Aloha MLS Members, TMK Subscribers, and IDX Customers. Please be advised that Hawaii Information Service will be rebooting the SQL server at 1pm today (March 4, 2008) , and there will be a 5 minute period where you will not be able to login to REsearch, and the IDX on your personal website will be down.

We apologize for any inconvenience as we perform this necessary restarting of the database server.
____________________________
Beth Berry
Blog post by Beth Berry
Director of Sales and Marketing
Hawaii Information Service
Aloha Living Network
beth@alohaliving.com


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