Office Closed on Monday, June 12, 2017

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king-kamehamehaThe Hawaii Information Service office will be closed on Monday, June 12, 2017 in observance of Kamehameha Day. Normal office hours will resume on Tuesday, June 13.

If you have questions during the holiday weekend, please start with a search of our extensive online knowledge base at help.hiinfo.com, or browse our growing library of videos. If you require urgent assistance, you can call our main phone line at (808) 599-4224 or (800) 628-3121 from the neighbor islands, and stay on the line to leave a message. Someone will return your call as soon as possible! You can also send us an email to support@hiinfo.com.

Our team would like to wish you an aloha-filled weekend, and thank you for your continued support! Our next observed holiday will be Independence Day on Tuesday, July 4, 2017.

Kamehameha Day was established in 1871 by King Kamehameha V to honor his grandfather, Kamehameha The Great.

Memorial Day Holiday Notice

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arizona-memorial-tallThe Hawaii Information Service office will be closed on Monday, May 29, 2017 in observance of Memorial Day. Normal office hours will resume on Tuesday, May 30.

Should you require urgent assistance during the long weekend, please send an email to support@hiinfo.com.

All of us at Hawaii Information Service would like to wish you and your colleagues a peaceful holiday weekend.

Our next observed holiday will be Kamehameha Day on Monday, June 12, 2017.

zipForm Issue: Completing Purchase Contract

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HAR and zipFormThe Hawaii Association of REALTORS® notified zipForm users of an issue that may affect users over the weekend.

“ZipForm has notified us that there is currently a glitch when filling out Section Q of the Purchase Contract. Only the first line is fillable. ZipForm will be working on this over the weekend and plans on releasing the fix on Monday. In the meantime, you may want to type ‘See attached Addendum’ as an immediate solution and use the Blank Addendum to type in the details.”

For more information or help with zipForm, please contact HAR.

February Holiday & Downtime Notice

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Happy Valentine’s Day! We wanted to let you know about two events in February that could affect your work.

First, our office will be closed on Monday, February 20, 2017 in observance of the Presidents’ Day holiday. We will resume regular office hours on Tuesday, Feb. 21.

If you require urgent assistance during the long weekend, you can leave a message on our emergency line by calling (808) 599-4224 or (800) 628-3121 from the neighbor islands, and pressing * (star). Our phone system will notify our on-call staff, and someone will return your call as soon as possible.

Second, REsearch will be unavailable for a few hours on the evening of Friday, February 24, for scheduled system maintenance. This downtime should last only a few hours, beginning at 9:00 p.m. Our work should be complete by midnight, but we will endeavor to restore service as soon as possible.

The Hawaii Information Service ‘ohana appreciates your continued support, and we hope you have a peaceful holiday weekend!

Holiday Notice: Closed Mondays, Dec. 26 & Jan. 2

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The Hawaii Information Service ‘ohana hope you are having a joyous and peaceful holiday season! While we’ll have more well wishes to share soon, we wanted to let you know about our schedule for the next two weeks.

HolidayCalendar2016

With Christmas Day and New Year’s Day falling on Sundays this year, our office will observe those holidays on the following Mondays: Monday, December 26, 2016 and Monday, January 2, 2017.

As always, you can still reach us outside regular office hours by leaving a message on our emergency line. Just call (808) 599-4224 or (800) 628-3121 from the neighbor islands, and press * (star). Our phone system will notify our on-call staff, and someone will return your call as soon as possible.

We look forward to serving you through the holidays and into the new year!


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