zipForm Issue: Completing Purchase Contract

Technical Support No Comments »

HAR and zipFormThe Hawaii Association of REALTORS® notified zipForm users of an issue that may affect users over the weekend.

“ZipForm has notified us that there is currently a glitch when filling out Section Q of the Purchase Contract. Only the first line is fillable. ZipForm will be working on this over the weekend and plans on releasing the fix on Monday. In the meantime, you may want to type ‘See attached Addendum’ as an immediate solution and use the Blank Addendum to type in the details.”

For more information or help with zipForm, please contact HAR.

February Holiday & Downtime Notice

Technical Support No Comments »

Happy Valentine’s Day! We wanted to let you know about two events in February that could affect your work.

First, our office will be closed on Monday, February 20, 2017 in observance of the Presidents’ Day holiday. We will resume regular office hours on Tuesday, Feb. 21.

If you require urgent assistance during the long weekend, you can leave a message on our emergency line by calling (808) 599-4224 or (800) 628-3121 from the neighbor islands, and pressing * (star). Our phone system will notify our on-call staff, and someone will return your call as soon as possible.

Second, REsearch will be unavailable for a few hours on the evening of Friday, February 24, for scheduled system maintenance. This downtime should last only a few hours, beginning at 9:00 p.m. Our work should be complete by midnight, but we will endeavor to restore service as soon as possible.

The Hawaii Information Service ‘ohana appreciates your continued support, and we hope you have a peaceful holiday weekend!

Holiday Notice: Closed Mondays, Dec. 26 & Jan. 2

Technical Support No Comments »

The Hawaii Information Service ‘ohana hope you are having a joyous and peaceful holiday season! While we’ll have more well wishes to share soon, we wanted to let you know about our schedule for the next two weeks.

HolidayCalendar2016

With Christmas Day and New Year’s Day falling on Sundays this year, our office will observe those holidays on the following Mondays: Monday, December 26, 2016 and Monday, January 2, 2017.

As always, you can still reach us outside regular office hours by leaving a message on our emergency line. Just call (808) 599-4224 or (800) 628-3121 from the neighbor islands, and press * (star). Our phone system will notify our on-call staff, and someone will return your call as soon as possible.

We look forward to serving you through the holidays and into the new year!

HOLIDAY: HIS Closed Nov. 24 & 25

Technical Support No Comments »

Please note that the Hawaii Information Service office will be closed on Thursday, Nov. 24, 2016 and Friday, Nov. 25, 2016 in observance of the Thanksgiving holiday. We will resume regular office hours on Monday, Nov. 28.

If you have questions about our service and systems during the long weekend, please visit the REsearch Knowledge Base, our new and improved online help system. If you require urgent assistance, please leave a message on our emergency line by calling (808) 599-4224 or (800) 628-3121 from the neighbor islands, and pressing * (star). Our phone system will notify our on-call staff, and someone will return your call as soon as possible.

Our next observed holiday will be Christmas Day, observed on Monday, Dec. 26, 2016.

Thank you very much for your continued support. As we enter the holiday season, we will be sharing a special holiday message with you later this week!

MLS Number Series Change

REsearch, Technical Support No Comments »

odometer-mls-600000

As you may know, MLS numbers are assigned sequentially as they are entered into the system. In REsearch, listings are currently in the 299,000-range.

In order to minimize confusion among the three MLS systems in Hawaii, the HIS Board of Directors has decided to advance MLS number assignments in REsearch to restart at 600000 once we have reached MLS number 299999. As the Realtors Association of Maui is currently assigning MLS numbers in the 300000 range, this “jump forward” will avoid having duplicate MLS numbers in use, and thus prevent confusion among our respective members, clients, and consumers that may look up listings on MLS websites and other real estate services.

Should you have any questions, please feel free to contact Diana Haraguchi, VP-Administration, by calling 1-800-628-3121 ext. 172 if calling from the neighbor islands, or 599-4224 ext. 172 if calling from Oahu. You may also send an email to Diana@HiInfo.com.

Mahalo!


WordPress Theme & Icons by N.Design Studio.
Entries RSS Comments RSS Log in