July 2016 Training Schedule

Training No Comments »

Go To MeetingBelow is the schedule of upcoming online training classes for the month of July. If you’re new to HIS, we strongly encourage you to attend an “Orientation” session on July 6 or July 28. To get started with REsearch, attend a “Getting Started” session on July 28.

Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can can be found here.

To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up.

July 4-8, 2016

July 11-15, 2016

July 18-22, 2016

July 25-29, 2016

TMK Essentials

Subscribers to our TMK public records service are encouraged to take our online TMK Essentialstraining. Learn how to get the most out of your TMK subscription on your schedule, from anywhere, via a recorded training session now available on YouTube!
Instructions on how to register for online classes:

  • To register, please click on the applicable link located below the class. This will take you to the Citrix GoToMeeting/GoToWebinar registration site.
  • Please complete all the required fields marked by a red asterisk (First Name, Last Name, Email Address, Phone, and Organization or office name).
  • Click “Register Now” to complete the registration process. Once registered a confirmation email will be sent to your email address to confirm your registration along with a unique web ID number and instructions on how to login to the session on that day.
  • If you need login assistance, please feel free to contact our Customer/Technical Support team at 800-628-3121, press # and then 457.

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

  • PC-based attendees – Required: Microsoft Windows® XP or newer
  • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
  • Mobile attendees – Required: Apple iOS 8 or newer, Google Android 4.0 or newer System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.
Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224or (800) 628-3121

Holiday Notice: Office Closed on Monday

Technical Support No Comments »

fireworks-daniel-ramirez-tallThe Hawaii Information Service office will be closed on Monday, July 4, 2016 in observance of Independence Day.

In case of emergency, you can reach us over the long weekend and any time outside regular business hours by leaving a message on our emergency line. Just call (808) 599-4224 or (800) 628-3121 from the neighbor islands, and press * (star). Our phone system will notify our on-call staff, and someone will return your call as soon as possible.

Normal office hours will resume on Tuesday, July 5. The next observed holiday will be Labor Day on Monday, Sept. 5.

We hope the rest of your week goes well, and that you have a spectacular Independence Day holiday!

Independence Day, commonly known as the Fourth of July, is a federal holiday in the U.S. commemorating the adoption of the Declaration of Independence on July 4, 1776, declaring independence from the Kingdom of Great Britain. Photo by Daniel Ramirez.

Latest REsearch Enhancements

Digests No Comments »

Thanks to your valuable and ongoing feedback, the latest enhancements to REsearch are now live. These include adding ZIP codes to the TMK Full format, a change to the default display of REsearch on smartphones and smaller screens, and changing references to “The Big Island” to “Hawaii Island.” A number of small fixes were also released today.

ZIP Code on TMK Full


REsearch on Smartphones

To ensure you can see the most information quickly when using REsearch on smartphones or smaller screens, we have made a small change to the left-side menu. Now, this menu is hidden by default. In order to show the menu, tap the three-line options icon (a.k.a. “the hamburger icon”) in the top right corner of the screen.

mobile-hidden-arrow mobile-display

Hawaii Island

References to the nickname “The Big Island” have been changed to the more official “Hawaii Island.”


Assorted Fixes

We’ve improved printing (address displays, TMK Full section headers, and ordering in MLS Book or Quick + Summary formats), copy and paste functions (for Firefox users and in the MLS Book and MLS One Line formats), and clarified options for open houses and prospect recipients.

As always, if you’re experiencing problems with REsearch or have suggestions on ways to make it better, please contact us!


Broker Notice: Publish Listings on the International IMLS

Sales No Comments »


The latest distribution partner on our REsearch Listing Syndication Dashboard is the International IMLS (IMLS), a global real estate portal featuring over a million listings in 60 countries!

Introducing the International MLS!

imls-homepageHawaii Information Service member brokers now have the opportunity to join the International MLS (IMLS), and make their Hawaii real estate listings available to a global audience!

Our Listing Syndication Dashboard was built within REsearch to give brokers better control over where their listings are distributed, including to real estate portals like Zillow, Trulia, and Realtor.com. That flexibility allows us to provide additional options to give your listings even wider reach.

Hawaii Information Service is the first U.S. MLS included in the IMLS, and as an early partner, our members have a unique opportunity to be among the first American brokers to join the IMLS at a discounted rate, and to have their listings distributed on this new platform.

Learn More »

Benefits of International MLS Membership

  • Send your listings to The International MLS (IMLS) global portal, serving over a million listings across 60 countries.
  • Get even more visibility through participating agent and broker websites from around the world.
  • Capture leads from outside your local market through an included IMLS search page that you can link from your website.
  • Access the IMLS New Homes Agent platform, which provides information on new home developments featured in the IMLS, including developer presentations.
  • Exclusive early access to Featured Listing, Enhanced Listing, and Premium Agent advertising, including town and ZIP-code exclusivity… coming soon!

IMLS members are also able to upgrade their services with a framed, responsive international search page (with Google Translate), an IMLS-hosted website, and future offerings at discounts of up to 25 percent!

Become an IMLS Member Now »

Get Started with the IMLS in Two Steps:

The International MLS is the latest partner to be added to our REsearch Syndication control panel. This dashboard, found under “Settings,” allows brokers to control where listings are distributed, including to the International MLS!

  1. In order for your listings to appear on the IMLS, you will need to become a member. Since Hawaii Information Service is an early MLS partner, you will be able to save on annual IMLS membership and listing plans. Join the IMLS! »
  2. Then, all you need to do is to opt-in to the IMLS on the Syndication dashboard in REsearch. (If you opt-in before you become an IMLS member, you will receive information on how to join.)

More syndication partners to come… stay tuned!

NAR Call For Action: FHA Condo Financing

Industry News No Comments »


The National Association of Realtors (NAR) is issuing a Call For Action to all REALTORS® asking all 100 United States Senators to pass H.R. 3700, the Housing Opportunity Through Modernization Act of 2016. H.R. 3700 contains provisions to ease FHA restrictions on condo sale and purchase; provides permanent authority for direct endorsement for approved lenders to approve Rural Housing Service loans; and makes reforms to federally assisted rental housing programs to streamline the program.

Condominiums continue to be the most affordable homeownership option for many. NAR believes that loosening FHA’s condominium rules will ensure that more homeowners will be able to sell their units, and homebuyers will have more opportunities to buy affordable properties.

This bill passed unanimously in the House (427-0 vote) yet it languishes in the United States Senate. NAR sent a letter to all U.S. Senators, and you can contact Hawaii’s Senate delegation via the below:

Sen. Mazie Hirono
330 Hart Senate Office Building
Washington DC 20510
(202) 224-6361
Contact: www.hirono.senate.gov/contact

Sen. Brian Schatz
722 Hart Senate Office Building Washington DC 20510
(202) 224-3934
Contact: www.schatz.senate.gov/contact

Visit the NAR Call For Action page after Monday, June 13, 2016 for more information. You can also sign up to receive REALTOR® Party Mobile Alerts.

Below are additional details on HR 3700 from NAR’s Federal Financing and Housing Policy Committee:

What is the fundamental issue?

While the Federal Housing Administration (FHA) has loosened its condominium approval requirements in recent years, many properties continue to struggle to meet overly stringent criteria and the majority of
properties are being denied.

I am a real estate professional. What does this mean for my business?

Buyers and sellers of condominiums may find the property is ineligible for FHA financing, restricting the pool of buyers for that property.

NAR Policy:

Condominiums continue to be the most affordable homeownership option for many first time buyers, small families, single people, and older Americans. NAR believes that loosening FHA’s condominium rules will ensure that more homeowners will be able to sell their units, and homebuyers will have more opportunities to buy affordable properties. Furthermore, FHA promotes high density, urban living in many of their Smart Growth initiatives; easing condo restrictions should be part of this effort.

Opposition Arguments:

Opponents of NAR policy believe that condominium properties are more inherently risky than other residential real estate, and that the federal government should not be involved in that market. They also
believe that condo properties that include rental units are even more risky because the renters don’t have the investment and may not treat the property as well as owners. Therefore, they think FHA’s restriction on the number of rental units reduces the risk.

Legislative/Regulatory Status/Outlook:

In February, the House of Representatives passed H.R. 3700, the “Housing Opportunity Through Modernization Act of 2015”, introduced by Reps. Luetkemeyer (R-MO) and Cleaver (D-MO), by a unanimous vote of 427-0! This legislation will provide 4 changes to FHA’s current condo policy. H.R. 3700 will: 1) reduce owner-occupancy ratio to 35% unless HUD acts within 90 days of enactment of this law to otherwise lower the ratio; 2) allow lenders to approve condos with commercial space over 25%; 3) require HUD Secretary to “substantially reduce” burdens on condo recertification; and 4) require FHA to mirror the FHFA rules related to private transfer fees. NAR is now working with the Senate to move legislation there.

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