REsearch Issues Under Investigation

REsearch No Comments »

UPDATE 10:30 a.m.: All systems normal. Mahalo again for your patience!

UPDATE 9:50 a.m.: We are looking into reports that REsearch emails (i.e. prospect matches) are not being sent. Please let us know if you are seeing other unexpected problems. Thank you!

UPDATE 9:05 a.m.: REsearch functions appear to be restored and we will continue to carefully monitor our system this morning. Mahalo again for your patience.

Feb. 25, 2015 at 8:15 a.m.: We are currently investigating a problem that is preventing listings from being released or updated. We apologize for the inconvenience and are working to resolve the issue as soon as possible.

Scheduled Maintenance Late on Friday, Feb. 20

REsearch No Comments »

REsearch will be unavailable from midnight on Friday night to 12:30 a.m. on Saturday, Feb. 21. Please make sure to log out and complete your work before this brief window.

HIS REsearch MLS App Launched!

Features No Comments »

Now it’s easier than ever for you and your clients to search active MLS listings! The HIS REsearch MLS app is here, for both iPhone and Android smartphones. It’s our first release (with Smarter Agent), so please let us know what you think and how we can make it even better!

Good News in 2015

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Office Closed on Monday, Feb. 16

Technical Support No Comments »

FlagOur office will be closed on Monday, February 16, 2015 in observance of the Presidents’ Day holiday. We will resume regular office hours on Tuesday, Feb. 17.

If you require urgent assistance during the holiday weekend, you can leave a message on our emergency line by calling (808) 599-4224 or (800) 628-3121 from the neighbor islands, and pressing * (star). Our phone system will notify our on-call staff, and someone will return your call as soon as possible.

We thank you for your continued support, and hope you have a wonderful weekend!


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