May 2014 Training Schedule

Training No Comments »

Go To MeetingBelow is the schedule of upcoming online training classes for the month of May. If you’re new to REsearch, we strongly encourage you to attend an “Orientation” session on May 19.

Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here.

To sign up immediately, simply click on the links below. If you are going to participate/watch online classes as a group, only one person needs to sign up.

May 12-16, 2014
May 19-23, 2014
May 26-30, 2014
Instructions on how to register for online classes:
  • To register, please click on the applicable link located below the class. The link will then take you to the registration site.
  • Please complete all the required fields marked by a red asterisk (First Name, Last Name, Email Address, Phone, Organization AKA Office Name).
  • Click “Register Now” to complete the registration process. Once registered a confirmation email will be sent to your email address to confirm your registration along with a unique web ID number and instructions on how to login to the session on that day.
  • If you need login assistance, please feel free to contact our Customer/Technical Support team at 800-628-3121, press # and then 457.
Remember, after you have participated, please make sure to fill out the survey or e-mail me your feedback so we can continue to improve upon our training efforts! Mahalo. 
System Requirements for Online Classes
  • PC-based attendees – Required: Windows® 2000, XP, Vista, Windows 7
  • Macintosh®-based attendees – Required: Mac OS® X 10.4 (Tiger®) or newer
System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via

support@hawaiiinformation.com or call (808) 599-4224 or (800) 628-312

IDX Essentials Presentation

Sales No Comments »

What is an IDX? How does it work? If you’ve been curious about our Internet Data Exchange (IDX) offerings, check out this presentation from the recent Kauai Board of Realtors Principal Brokers meeting. Still have questions? Please don’t hesitate to contact us!

IDX Essentials PDF
IDX101.pdf

Change to REsearch Email Settings

REsearch No Comments »

Email Icon by Ovilia1024REsearch users who send email messages from within the system, such as prospecting emails, will see a minor change in how those email messages are sent.

Messages sent from REsearch on your behalf will now be shown to come from noreply@hawaiiinformation.com, and will include a “Reply-To” line to direct recipients to reply to your email address.

Previously, when REsearch would send emails on your behalf, it would insert your email address as the sender address in the “From” line. While this is common among web services, updated best practices require that the “From” line correctly identify the actual sender, which is HIS. Automated email messages you receive from other services with addresses like noreply@service.com or donotreply@service.com are already complying with these practices.

Recently, Yahoo! instituted a change to their email policies that prevented the delivery of emails that appeared to come from Yahoo! Mail addresses but were sent by other sites and services (like REsearch). This change should fix this problem.

For more information on the Yahoo! change, see the following articles:

Mahalo!


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