REsearch 4.5 is Live!

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REsearch 4.5

Hawaii Information Service is pleased to announce the arrival of REsearch 4.5. The culmination of over a year of work, and drawn from a great deal of research and feedback, this latest update is focused on delivering a shorter listing input form, along with countless other improvements and fixes.

The most important changes in REesarch 4.5 are:

  • Shortening, simplifying, and reorganizing the data input form, setting several fields to be no longer required, and removing several fields entirely.
  • Enhancing the tab feature to more easily navigate through the remaining required fields to speed data entry.
  • Making it simpler to enter and search for short sale and REO listings by creating a specific and higher-placed section on the form.
  • Vastly simplifying the “Fees,” “Features,” and “Crops” sections.

For detailed information on what went into REsearch 4.5, please visit our dedicated information site at http://www.hawaiiinformation.com/45.

Next Steps

If you experience unexpected behavior or see display issues, be sure to clear your browser cache. Your computer may be displaying old code mixed in with new code. You may also want to confirm that your browser security settings are correct.

Also, as part of the REsearch 4.5 upgrade, several changes were made to the database that required data conversions. Although we have thoroughly tested and retested every aspect of this process, it’s still a good idea to verify that everything converted correctly. We specifically recommend you spend some time confirming that:

  1. Your listing fees were properly converted (to simple monthly values for association, maintenance, and other fees).
  2. Your saved searches are still valid (you will be notified via email and in the system if any of your saved searches need to be updated to reflect data and field changes).
  3. Your prospects are still valid (you will be notified via email and in the system if these need to be updated as well).

If you have any questions about these changes, or are having problems with converted data, please call us at (808) 599-4224, or toll free at (800) 628-3121. You can also email us at support@hawaiiinformation.com.

Thank You!

REsearch 4.5 was a big upgrade, an ambitious undertaking that was made possible only through your continued support and feedback, the guidance of our Boards of Directors, and the input and participation of our product advisory groups, trainers, testers, and every department within the company.

There are over a hundred individual changes, drawn from thousands of hours of research, roundtable sessions, trade show visits, one-on-one consultations, and meetings with industry leaders and members on Kauai and the Big Island. And along with this project, Hawaii Information Service has evolved as a company to be more member focused, more responsive, and we hope more effective.

We know you have waited a long time for REsearch 4.5. We hope the upgrade allows you to spend considerably less time in our system, and more time running your business.

Meanwhile, Hawaii Information Service is very eager to move ahead with a number of important initiatives that were dependent on the successful launch of REsearch 4.5. These include full cross-browser, cross-platform compatibility (allowing you to use REsearch on any major OS, browser, and even device), new and improved CMA offerings, and much more.

We look forward to continuing to providing the best tools we can to help you grow your business.

Mahalo,

The Hawaii Information Services Team

REsearch 4.5 Upgrade this Weekend

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Hawaii Information Service is looking forward to delivering a significantly shorter and better organized data entry form [PDF], along with countless other improvements and fixes, with the release of REsearch 4.5.

The upgrade process will begin at approximately 5 p.m. on Sunday, July 10, and our systems will be unavailable as we work through the night to implement the more than 100 changes coming with the new version. REsearch should be back online and ready for you by 5 a.m. on Monday, July 11. As soon as service is restored, customer service will be available to you should you require any assistance.

Please mark your calendars, and plan your schedule accordingly. We’d appreciate it if you’d also remind your coworkers and colleagues about this upgrade.

REsearch 4.5 Information Site

Fees in Focus

One of the more notable changes coming in REsearch 4.5 is the simplification of the “Fees” section. We’ve reduced it to focus on three main fee fields, rather than an array of over 50 fields that nearly all users didn’t use, or didn’t use correctly. Please take the time to familiarize yourself with the new “Fees” section, and be sure to verify your listings following the upgrade to ensure your listings’ fees are converted correctly.

Revised Fee Section

Next Live Webinars

We have also scheduled a series of live, online “What’s New in REsearch 4.5” training sessions in which you can get an overview of the changes and get your questions answered.

Just click the linked date and time above to RSVP!

Let’s Connect!

Keep in touch with Hawaii Information Service via Twitter, Facebook, or our Bulletins blog:

Follow us on Twitter Find us on Facebook Visit our blog

Ten Days to REsearch 4.5

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Happy Independence Day!

What's New in 4.5We hope you have a great  4th of July weekend! Our office will be closed on Monday, but if you require immediate assistance, please call our emergency line (808-599-4224 or 800-628-3121, then press star).

REsearch 4.5 is Coming!

The next version of REsearch brings a simplified and shortened data entry form, along with other improvements. After more than a year of planning, the scheduled date for the release of REsearch 4.5 is Monday, July 11.

Note that REsearch will be unavailable from approximately 5 p.m. on Sunday, July 10 through 5 a.m. on Monday, July 11, as we work through the night to perform this upgrade. As soon as service is restored, customer service will be available to you should you require any assistance.

Please mark your calendars, and plan your schedule accordingly.

With fewer than two weeks left before the release, we strongly urge you spend some time getting familiar with the changes that are coming, and help us test the system for bugs or unexpected behavior. There are more than one hundred changes coming with REsearch 4.5. Some of the key areas of improvement revolve around fees, Short Sale and REO listings, reducing required fields, and reorganizing the form, providing a streamlined way to enter what you need to enter and get back to work.

Next Live Webinars

We have also scheduled a series of live, online “What’s New in REsearch 4.5” training sessions in which you can get an overview of the changes and get your questions answered.

Just click the linked date and time above to RSVP!

Let’s Connect!

Keep in touch with Hawaii Information Service via Twitter, Facebook, or our Bulletins blog:

Follow us on Twitter Find us on Facebook Visit our blog


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