Recently we have had a number of agents who after upgrading to Internet Explorer 8 (IE8) they are experiencing errors like drop down menus not working or Internet Explorer shutting down unexpectedly.  To fix this problem, simply follow this link to uninstall IE8 on XP and Vista: http://techie-buzz.com/tips-and-tricks/how-to-uninstall-ie8-in-windows-xp-and-windows-vista.html.  For more information on this issue or to download IE&, please go HERE.