If you are using Internet Explorer version 6.0 you may notice that there are a few functions or features that are not working properly.  To solve this problem, simply upgrade to IE 7.  To determine your IE version open your IE and click Help and select the last option that says “About Internet Explorer”.  To download IE7 go to http://www.microsoft.com/windows/internet-explorer/download-ie.aspx and make sure to download Internet Explorer 7, NOT IE8.