Free Hands-ON Training, This Saturday: Take the confusion out of using your MLS

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Using your MLS
From Basics  to Customizing and Downloads
Learn how to utilize all the new features now available in the new  REsearch 4.2

Date: February 21, 2009
Basics 9:00 am– Noon
C & D 1:00pm  – 4:00pm

Where?:  The Lihue Plantation Building Located directly behind the  Post-Office in Lihue

Did the latest release of Research 4.2 leave you scratching your head? Perhaps, you are simply new to the real estate profession . Either way, there is lots to learn at the free hands-on training classes being offered this Saturday.  Technology savy Realtors enjoy greater success and longevity!
Basics- will walk you through the nuances of utilizing your system to remain competitive in the ever changing market

Customizing and Downloads will show the tricks of the trade that will differentiate  you from your competition.  

Any Questions Contact:
1 (800) 628-3121  Ext. 154

Or email Richard Manning,
Training Coordinator at:

Taught by John F. Friedman, RA-these classes offer pertinent and valuable material for everyone from the novice to the most advanced user. Saturday’s classes will emphasize making the transition to the latest release, smooth and seamless.

The Lihue Plantation Building can be found directly behind the Lihue Post office on Kele Street. Kele Street runs between the Post Office and Bank of Hawaii. the Hawaii Information Service  training center is located on the second floor in Suite 205.


Interested in upgrading your FTP feed? Reserve your appointment today!

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If you are interested in upgrading your FTP feed you will need to schedule a time with HIS during which your webmaster can do this.  We have time slots available next week Wednesday, February 25th – Friday, February 27th. 
Only a limited number of people can update their FTP feed each day, so please contact Erin Shaw today to reserve your spot:
Direct: 808.748.8759
Toll Free: 1.800.628.3121 ext. #159
When you RSVP, please note which upgrade your webmaster will be doing:
1. Get daily photo updates for listings entered from here on out.
2. Download the “Full” photo set if you want photos for every active listing on the market entered before and after this enhancement.
3. If you do not want to upgrade at this time, you are welcome to stick with featuring just six photos with each listing as your site does now.
*For technical questions, please contact Michael Torres at  This upgrade is included in your current service at no additional charge from HIS.

Contact Colleen Yasuhara at (808) 748.8751 OR 800.628.3121 ext. #151

REsearch 4.2 Wrap Up Survey

REsearch 2 Comments »

Mahalo for your patience, cooperation and willingness to embrace the changes we have implemented in REsearch 4.2. Also, thank you for your suggestions and efforts to help us identify bugs, which has enabled us to make improvements. From here on out we will be doing regular releases that will include upgrades, updates, new features etc. and it is our goal to make these go as smoothly as possible.

If you could please take 5 minutes out of your day to answer a few questions about what did or did not work in this particular release, we would greatly appreciate it. Your feedback is valuable to us, and will be used to improve our processes in the future.


Enhanced FTP IDX feed can now make available up to 25 photos for each listing!

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We know how important it is that your customers be able to find everything they need right on your website, which is why OVER THE NEXT TWO WEEKS, we will be able to increase the number of pictures that will appear per listing, from 6 up to 25 photos.  You will have three options with this FTP upgrade:
1. Get daily photo updates for listings entered from here on out.
2. Download the “Full” photo set if you want photos for every active listing on the market entered before and after this enhancement.
3. Stick with featuring just five photos with each listing as your site does now.
Keep an eye out throughout this week as we will be sending more detailed information for you and your webmaster on how to go about upgrading your FTP feed to accommodate the photo capacity increase.  For technical questions, please contact Michael Torres at
*This upgrade is included in your current service at no additional charge from HIS.


Contact Colleen Yasuhara at (808) 599.4224 OR 800.628.3121 ext. #151
Hawaii Information Service
680 Iwilei Rd, Suite 777
Honolulu, Hawaii 96817

REsearch 4.2 News Bulletin: Open House and Online Condo Guide

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How Do I List or Edit an Open House in REsearch?

The upgraded Open House feature in REsearch 4.2 is great. Not only do you have more options within REsearch, but the information you enter is now being pushed out to consumers on as well as, giving you and your listings even wider exposure.

Because of these improvements, we also have more users utilizing the Open House feature, and an increase in questions about how to input your listings, edit or delete them, etc.  In response, our Customer Service department has created a series of how-tos in the Help feature within REsearch.

To get help with your Open Houses, just click on the green question mark icon in the top right corner of your screen and then type in “Open House” into the search bar.  Click the green arrow to the right and you will see the various help topics come up in the search below.  Can’t find what you are looking for?  Let us know so we can continue to grow this great resource.




Is the Condo Guide Online and Available for Us to Use?

As of today, most of the floor plans, plot plans and data sheets that were in the original Condo Guide books, as well as some that were not, have been loaded into REsearch and are available for your use.  We are continuing to load additional projects into REsearch daily, and plan to have as complete a library of Hawaii’s condo projects as possible by the end of February.  Past this we will continue to improve our records and this resource for you as quickly and as thoroughly as possible. Already we have added photos for most projects that are in REsearch – one of the many improvements you will see us make to the new online Condo Guide.* 

If the plot plans, floor plans and data sheet are in REsearch for a particular project, you will see this blue and white logo shown below.  Just click on it to access them.


When you click on the Condo Guide icon you will see the notice below pop up.  This is notifying you that there is a time constraint on how long the document can be used for (2 weeks) before it expires, to ensure the protection of the data.  If the document expires, you will need to go back into REsearch and download a new one.


After clicking “Ok” on the notice you will be able to access, download, e-mail etc. the floor/plot plans, photo and data sheet for the project of your choice.  The floor/plot plans have all been re-drawn and are much clearer and easier to use in this online format.


*For non-MLS customers/members there will be an additional charge for this product.  For more information on how to get the online Condo Guide please contact Colleen Yasuhara at (808) 748-8751 or Toll Free at 1-800-628-3121 ext. #151 or at

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