Need Training?

REsearch No Comments »

If you are interested in attending training classes for REsearch, please visit where you will find a complete list of scheduled classes, their topics, the dates/times they are being held as well as a way to RSVP for them.  Starting next Wednesday, Feb 4th, these classes will incorporate the new features and functions found in REsearch version 4.2.

HIS Alert: Phishing Messages

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It has come to our attention that there is an e-mail scam circulating, claiming to be an official request relating to webmail access.  Here is an example of a fradulent e-mail an agent received:

Dear Webmail Account Owner,

To complete your Account upgrade process, you are to reply this message and enter your ID and PASSWORD in the space provided below, you are required to do this before the next 48hrs of receipt of this e-mail, or your Webmail Account will be de-activated and erased from our database.

Full Name:
Full Webmail User ID:(
webmail Password:

Warning!!! Account owners that refuses to update his or her account within stipulated time of receiving this warning will lose his or her account permanently.

Warning Code:VX2G99AAJ

Webmail Administrator
If you receive a message like this, do not reply. Delete it, or report it as a spam or phishing message if your mail system supports it.  Like most online service providers, HIS will never request your password in this manner.  When dealing with such issues, we encourage you to contact us directly and take extra steps to authenticate any communications related to your account.
To learn more about phishing scams, visit these links:

Phishing on Wikipedia 

How to handle suspicious e-mail

REsearch 4.2 Feature Focus: OPEN HOUSE

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With 4.2 you have more reason than ever to enter your Open Houses into REsearch.  Now open houses that are entered in REsearch immediately become available to other REsearch users on REVO (REsearch Virtual Organizer, your default home page in REsearch), and will soon show up on automatically, where homebuyers will be able to see and search for them as well. Now both fellow real estate professionals and the public will be able to plan a visit.
We have already had a number of people enter Open Houses on the 4.2 Beta site, and we encourage you to do the same.  As the number of Open Houses entered into REsearch grows, we will continue to make the searches for them on Aloha Living more sophisticated and widespread throughout the site.


Step 1: Enter Your Open House In REsearch

To enter your Open House into REsearch 4.2, simply visit the Beta site HERE, click the ”Add Open House” button on the Open House navigation bar (on your REVO home page), and then enter the information into the pop-up box.


Step 2: Check it Out on and!
Once you hit OK, all of the information for your Open House will soon show up on Aloha Living and automatically.  Customers and colleagues alike will be able to search for and access your Open House information using the links on the and homepages, as well as through the various home searches once more Open Houses are entered. 




As always, if you have any questions or feedback, please do not hesitate to contact me:
Erin Shaw
Marketing Coordinator
Hawaii Information Service
Direct: (808) 599.422 4 ext. #159
Toll Free: 1.800.628.3121 ext. #159

It’s 4.2 Beta Time!

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REsearch 4.2 Beta
Your Participation and Feedback is Important To Us! 
We are now commencing our public beta testing period for REsearch 4.2 and would like for you to please join us in testing it out!  This is a public Beta to encourage all of our members and customers to learn by doing.  To do so, follow these quick steps.
1. Visit and go for it!
2. Please remember that the Beta site is LIVE, so any changes you make to your listings will appear on the current/existing and beta site.

3. E-mail any questions/feedback to so that we can make note of your thoughts and suggestions as we make tweaks/additions to 4.2 and later versions.  If you want to submit comments and or questions anonymously, simply print them out and either fax or mail them to me at the number/address, or you can leave an anonymous comment on our 4.2 Beta blog at the address below.
4. Visit  to see posts of your feedback and answers to your questions.  If you have a question I suggest visiting the blog first to see if it has already been addressed.
Thank you for participating & mark your calendars – REsearch 4.2 goes live February 4th, 2009!
As always, if you have any questions, please do not hesitate to contact me:
Erin Shaw
Marketing Coordinator
Hawaii Information Service
680 Iwilei Rd., Suite 777
Honolulu, HI 96817
Fax (Oahu): 808.536.6499
Fax (Toll Free): 1.888.628.3121
Direct: (808) 599.4224 ext. #159
Toll Free: 1.800.628.3121 ext. #159

REsearch and Skype

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SkypeAre you a Skype user? If so, please be aware that you may encounter problems with REsearch. If you installed the Skype Plugin for Internet Explorer as part of the Skype install process, all phone numbers displayed in your browser (including within REsearch) will be converted into a Skype dialing icon. This may obscure the display of the phone number, or even prevent you from using other functions in your browser window (i.e. printing, copying, etc.).

For best results, you should disable the Skype Plugin for Internet Explorer when using REsearch.

How to disable the Skype Plugin for Internet Explorer:

If you are using the latest version of Skype, click the Skype icon in your browser toolbar and uncheck the “Turn number highlighting on” box. You can also completely remove the Skype add-on.

Skype in IE

If you are using an older version of Skype or do not have a Skype icon in your browser toolbar, click the “Tools” menu and select “Manage add-ons…” Then, in the list, select any Skype add-ons listed
then click Disable.

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