Important Billing Reminder

The next billing date for credit card and ACH Customers is
Monday, January 5, 2009

If you are placing your license INACTIVE, or if you are surrendering your license, please let us know by by December 23, 2008 to assure that you will not be billed for MLS service in this January billing. If you are not the principal broker, designated REALTOR or Broker-in Charge of your office, please ask him/her to notify us to terminate your service.

Just as clarification, you may not terminate your service if you are not going inactive or surrendering your license if your office is not terminating its service as well.

Once we charge your credit card or debit your account, there is no refund. Please contact us before billing occurs if you would like to make any changes to your billing.

If you need to change your payment account, please go to this link:
http://www.hiiinfo.net/REsearch/IDX/mlsHawaii/forms/PreAuthprizedPayment.pdf

Print and complete this Exhibit C form, sign it, and fax it to (808) 524-6874. Please note that your broker does not have to sign this form if you are only changing your account information.

If you need to change your payment frequency or billing cycle, please notify us by:

    o Calling HIS Accounting at 1-800-628-3121, ext. #454, or
    o Sending an email to Accounting@HawaiiInformation.com

Mahalo!

Administration Notes


Our offices will be closed for the holidays from December 25, 2008 through January 04, 2009. Normal office hours will resume on January 05, 2009.

Normal Office Hours
Monday – Friday: 8:00 a.m. to 5:00 p.m

In the event of emergency ….
you may leave a message in our emergency voice mailbox by calling the main office number and pressing * (star). Leave your message and our phone system will notify our on-call staff that there is an emergency message. Call 1-800-628-3121, if calling from the neighbor islands or 599-4224, if calling from Oahu.

www.HawaiiInformation.com
Dole Office Building, 680 Iwilei Road #777, Honolulu, HI 96817

“MELE KALIKIMAKA
&
HAUOLI MAKAHIKI HOU

We hope that everyone has a safe and happy holiday season.