Attention Obeo Virtual Tour Customers
Obeo is restructuring their business in Hawaii, and as a result, ordering new tours is temporarily unavailable. While we will continue to offer Obeo Tours to agents, brokers, and vacation rental managers statewide, the following changes will are immediately in effect.
1. All Obeo Customer Service calls will now go directly through Obeo. If you have questions about a tour, problems with a tour, or need something on your virtual tour changed, please call Obeo directly at 1-800-SAY-OBEO.
2. When service resumes, ordering Obeo Tours can still be done through the MLS by clicking on the Order Virtual Tour link on the Listings Tab in REsearch. You can also still call our office and speak to Colleen Yasuhara to order and Obeo tour. But the easiest and most efficient way to order a tour is to go through the Obeo website: www.Obeo.com.
3. Big Island Customers: It is with great regret that we inform you that Heather Lange will no longer be shooting Obeo brand tours for customers on the Big Island. Obeo will be hiring photographers statewide, and service will resume as soon as photographers have been trained to the quality of service that you have come to expect. Heather has been such a wonderful member of our team. We are very sorry to see her go!
Heather, thank you for everything! You’re wonderful.
If you currently have an Obeo tour on your listing, you do not need to do anything in regards to this announcement. We will notify the membership immediately when Obeo Tour service resumes and you can begin ordering tours again! Thank you for your patience as Obeo reorganizes their efforts in Hawaii.