New Purchase Contract Form

Since we’ve made the new Purchase Contract form available online, members have encountered some bugs that we’ve since fixed. There were fields that were not auto-filling or were auto-filling with the wrong information, and areas that should be editable, did not allow edits. We believe that all of the problems have been addressed. However, should you come across any problems with using the online form, please feel free to bring them to our attention by contacting our Tech Support staff.

Cooperating Brokerage Firm’s Separate Agreement

RE: Member Board ID

Members have been calling to ask what ID number should be entered on the Member Board ID line. The ID number should be the broker/agent’s local board ID number. This ID number has to be manually entered. This field cannot be auto-filled since these ID numbers are not stored in the HIS database. This form is called “Cooperating Broker’s Separate Agreement” in REsearch and is available under the Forms tab.

Call us! We may have a fix for you for the dreaded ….. “One Moment Please …..” Message

It was frustrating and perplexing! It seems that some of our members were encountering this message whenever we made updates. You may want to share this information with your IT Support personnel or vendor if you experience this problem.

Some firewalls or security settings/systems in place for some networks prevent certain types of files from being downloaded to a client machine. Such is the case for those members who have encountered the “One Moment Please” problem.

To fix the problem, we ask that the agents empty their Temporary Internet Files which should force them to download the new version of the required file, but the firewall or security, whatever is in place, prevents this download.

Should you have any problems with the red “One Moment Please …..” message, please call us for assistance. We can provide you with configuration instructions that may resolve your problem. Send an email to TechSupport@HawaiiInformation.com or call (800) 628-3121.

ASSESSMENT AND BUILDING DETAIL DATA UPDATED

The most current assessment data and building details that the counties have made available to us have been loaded into our system. To see how current the data is in REsearch just click on “and more ……” under “MLS MEMBER CORNER” located at the right bottom corner on the login screen. A window will then appear with links to member forms and other information. If you click on “Data Status” you will see the following information.

REsearchTM 4.1 Data Status Updated 7/3/2007
All Islands assessed values reflect year 2006.
Land Court Conveyance are current as of 6/26/2007.
Regular System Conveyance are current as of 6/25/2007.

Some transactions may require further verification and may not appear in the database. Taxes are calculated using 2006 tax rates and are subject to change if the tax rates change. Please call our Customer Service number with inquiries: 808-599-4224. ALL assessed values reflect tax year 2006. Oahu assessed values reflect tax year 2007. (3/2007)

The DCAA data is automatically updated as follows: BREGS (Business Registrations) – daily and PVL (Private Vocational Licenses) – weekly. Data is provided by the Hawaii State Government.

If you come across data discrepancies or have questions regarding the data, please click on the Contact HIS button in REsearch . When the email template appears, click on the Purpose field and a drop down menu will appear. Select Data Discrepancy and type a brief message describing the discrepancy. When click on Send, the email will be directed to our Data Quality & Control department.

Need to submit sold information on properties you’ve worked on with non-Participants/Subscribers?

Non-Participant & Reciprocal Agent ID #s

Working on a transaction with a non-participant/subscriber? Working directly with a seller or buyer not represented by an agent? Want to report a developer sale that was not listed before by a member/subscriber?

We have a set of Agent ID #’s available for you to use to list or report the sales of properties under these circumstances.

  • 1792 – To report the sale of a property that was not listed by a subscriber, where the buyer was represented by a subscriber. You’ll need to list the property using ID # 1792 for the listor. Use your ID# as the sold agent.
  • 1799 – To report a sale that was listed by a subscriber where the buyer was not represented by a subscriber, us ID # 1799 for the sold agent.
  • 2309 – To report an original developer sale that was not listed by a subscriber where the buyer was represented by a subscriber, use ID # 2309 to list the property. Use your ID# as the sold agent.
  • 2311 – To report the sale of a property where either the listing agent or the buyer’s agent is not a subscriber but is an agent on Kauai or the Big Island, use ID # 2311 that identifies the non-subscriber agent as a non-participant, respectively for whichever side is represented by him/her.

If you are working with a non-member/subscriber (reciprocal agent) located on Maui, Oahu or on the mainland, use:

  • 9033 – If working with a reciprocal agent from Oahu.
  • 9035 – If working with a reciprocal agent from Maui.
  • 9036 – If working with a reciprocal agent from the Mainland USA.

This information is available in REsearch Help. Just click on the ? Help button, and click on Reciprocal Agent Codes under Quick Links.

Should you run into any problems and need to report a sale in order to be in compliance with the MLS Rules, you may use your ID number to submit the information. Just contact Tech Support and they can walk you through the necessary steps to make sure that the sale is reported properly.

NO ADVERTISING PLEASE! in Photos, Video or Virtual Tours

Just a reminder. There should be no advertising or promotional content in photos, video and virtual tours attached to MLS listing records.

  • Contact information and marketing and promotional messages on behalf of participants, subscribers, sellers or any entities affiliated with them are strictly prohibited.
  • Links to other web pages, websites or documents that contains listor or seller information and marketing or promotional messages on behalf of participants, subscribers, sellers or any other entities affiliated with them are not permitted. If the virtual or video tour is hosted on a publicly hosted tour service like Google, YouTube, etc., the tour viewer or video player must be embedded into a web page with no contact information, related links, or links to other websites or documents containing listor, seller to affiliated entities’ contact information.
  • Listor or listor’s office information and contact information are not permitted in the title tags and meta data where embedded videos and tours are hosted.

Also as in photos, the tours cannot show “for sale” signs or signs that display listor or listor’s office information, nor may they show persons.

If you plan to have a tour produced for submittal to a listing record, many of the companies that put together these tours are familiar with the MLS rules. They must produce for you an “unbranded” version of the tour.

Should you have a questions in regards to virtual or video tours acceptable for submission to the service,or need help in putting one together, please contact our Sales & Marketing department.

Also…

URL and Website Addresses in the Public Remarks — No Contact, Advertising or Promotional Messages. URL and Website addresses may not be entered in the Public Remarks area if the website contains contact information, or links to contact information. They also cannot contain or link to marketing, advertising or promotional messages on behalf of listor, seller or any other entity associated with them.