Memorial Day Holiday Notice

Digests, Technical Support No Comments »

arizona-memorial-tallThe Hawaii Information Service office will be closed on Monday, May 29, 2017 in observance of Memorial Day. Normal office hours will resume on Tuesday, May 30.

Should you require urgent assistance during the long weekend, please send an email to support@hiinfo.com.

All of us at Hawaii Information Service would like to wish you and your colleagues a peaceful holiday weekend.

Our next observed holiday will be Kamehameha Day on Monday, June 12, 2017.

Happy May Day from HIS!

Features 1 Comment »

A special musical message from all of us at Hawaii Information Service!

View video on YouTube!

REsearch Update: More Information is Better!

REsearch, REsearch 6 No Comments »

We’re keeping the momentum going with another set of updates to REsearch as we head into a new month! Open Houses will get more exposure, vacation rental and condo properties will get more information, and other small improvements are now live!

More Visibility for Open Houses

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You have always been able to view and enter Open House information in REsearch, but to help you make the most of these important sales opportunities, we’re also making Open House information more available beyond the MLS.

Firstly, Open House information is again available on AlohaLiving.com, both on property detail pages as well as on a brand new Open Houses page.

Secondly, Open House information will now be made available to websites and apps, including the Hawaii REsearch MLS app for iOS and Android devices. This will soon include our IDX offerings as well as our RETS data feeds. For more information on these platforms, please get in touch!

More Information for Rental & Condo Properties

In order to make the best and most complete information available to everyone, there are new required fields on the REsearch listing input form for certain property types.

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For Residential and Condo listings, under “Vacation Rental Information,” the primary field has been renamed to “Short Term/Vacation Rentals Allowed?” The “Yes”/”No” answer to this question — qualified under state, county, HOA or house rules — is now required.

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And for Condo listings, the fields “Management Company” and “Management Company Phone” are also now required.

Work With Multiple Listings on the Dashboard

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The REsearch dashboard includes a “Today” section that shows the latest listing activity across the system. Now we’ve made it possible to select multiple listings on the dashboard and perform the same actions that you have available when viewing search results.

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Bonus: Did you know you can customize the “Today” section to show only specific islands, property types, or listings that match other criteria? Learn how!

Link to County Sketches

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For Honolulu properties, in addition to the new ability to download building sketches rendered in REsearch, you can now click “Open County Site” to be taken to the county sketch.

Other Square Footage

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We’ve added additional square footage fields to the popular MLS Mid format: “Other SqFt (Total),” “Garage Area (Total)” and “Carport Area (Total).”

Setting to Open Street View in New Window

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If you’d rather have our new Street View links open Google’s interactive panoramas in a new browser tab or window, we’ve added a new ‘Street View’ option to the ‘Settings’ menu. Just select ‘Show street view in a new window/tab’!

Ability to Sort Contacts in Email Compose Window

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Now that you can import your contacts into REsearch, you may have many more contacts to scroll through. We’ve added quick alphabetical sort buttons to help you find contacts faster.

Featured Video: Customize Your Search

You can put your most used and favorite fields on top, hide fields that you don’t use, and optimize REsearch to get you the specific information you need faster!

See all of our Quick Tip videos!

REsearch Enhancements for April

REsearch, REsearch 6 No Comments »

We are proud to announce another set of improvements to REsearch. From adding helpful links to external resources to testing a new tool to estimate the status of a mortgage, these enhancements are designed to help you get the most out of your MLS!

Links to County Sites

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REsearch offers the most comprehensive statewide database of public records and other property information, fully integrated into the MLS. While we strive to provide everything you need inside the system, we know many users regularly reference information available from the different county websites as well.

We’ve now made it easier than ever to look up a given property on these county websites by including “Open County Site” links in REsearch. These links appear for county tax department website records as well as county building permit office records, when direct links are supported.

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Of course, we are continuously updating the tax and building permit information inside of REsearch, as well as working with other data sources. But we hope this enhancement makes it easier to cross-reference county information and saves you valuable time!

Link to the Flood Hazard Assessment Tool

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When researching the flood zone of a property, the Flood Hazard Assessment Tool (FHAT), provided by the state, is another commonly used reference. So we’ve added a link to “Check FHAT” on the listing input form, right next to the Flood Zone field!

Self-Service REsearch Password Resets

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If you’ve forgotten your REsearch password, or would like to set a new password before logging in, use our new ‘Forgot My Password’ tool. All you need is your username and the email address associated with your REsearch account!

Learn More!

Mortgage Estimates Now in Beta

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We have introduced a beta feature in REsearch that works with loan information from TMK public records to provide rough estimates of the current state of a given mortgage.

Learn More!

Download Sketches

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Appraisers often incorporate the building sketches in REsearch into their own drawing applications. So we’ve added a link to easily download sketch outlines as simple graphic files for easier importing.

External Maps Format

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Formerly called the “Property Report” format, we’ve renamed this option to better explain what it provides: links to map providers Google Maps and Bing Maps based on the address and coordinates of a property.

ICYMI:

In Case You Missed It: The above enhancements are on top of many improvements that we made to REsearch in the last month:

Many of the new features and improvements added to REsearch come from suggestions and feedback from members like you. As Hawaii’s only local MLS provider, we’re proud to be able to offer a system that’s designed to meet the specific needs of local real estate professionals! Have a suggestion? Please drop us a line!

Featured Video:

Multiple Email Addresses

You can send information from REsearch to more than one email address, and include more than one email address for any contact. Find out how!

See all of our Quick Tip videos!

Hawaii Information Service: Your Hawaii MLS!

staff-photo

Proud to again be recognized as a ‘Best Place to Work’ by Hawaii Business magazine!

May 2017 Training Schedule

Training No Comments »

Go To MeetingBelow is the schedule of upcoming online training classes for the month of May. Even if you’ve participated in a session before, it’s often a good idea to get a refresher. Our live trainers can answer your questions and help you get the most out of REsearch. Descriptions of each HIS webinar can be found here. To sign up immediately, simply click on the links below. If you are going to attend online classes as a group, only one person needs to sign up.

May 8-12, 2017

May 15-19, 2017

May 22-26, 2017

May 29-31, 2017

Instructions on how to register for online classes:

  • To register, please click on the applicable link located below the class. This will take you to the Citrix GoToMeeting/GoToWebinar registration site.
  • Please complete all the required fields marked with a red asterisk (First Name, Last Name, Email Address, Phone, and Organization or office name).
  • Click “Register Now” to complete the registration process. Once registered a confirmation email will be sent to your email address to confirm your registration along with a unique web ID number and instructions on how to login to the session on that day.
  • If you need login assistance, please feel free to contact our Customer/Technical Support team at 800-628-3121, press # and then 457.

Remember, after you have participated, please make sure to fill out the survey or e-mail us your feedback so we can continue to improve upon our training efforts!

System requirements for online classes:

  • PC-based attendees – Required: Microsoft Windows® XP or newer
  • Macintosh®-based attendees – Required: Mac OS® X 10.8 (Mountain Lion) or newer
  • Mobile attendees – Required: Apple iOS 8 or newer, Google Android 4.0 or newer System requirements apply only to the GoToMeeting webinar service, not to the REsearch system.

Questions? Comments? Please feel free to contact us via support@hiinfo.com or call (808) 599-4224 or (800) 628-3121.


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