Free Hands-ON Training, This Saturday: Take the confusion out of using your MLS

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Seating is Limited. Sign up, today!

Using your MLS
From Basics  to Customizing and Downloads
Learn how to utilize all the new features now available in the new  REsearch 4.2

Date: February 21, 2009
Basics 9:00 am– Noon
C & D 1:00pm  – 4:00pm

Where?:  The Lihue Plantation Building Located directly behind the  Post-Office in Lihue

Did the latest release of Research 4.2 leave you scratching your head? Perhaps, you are simply new to the real estate profession . Either way, there is lots to learn at the free hands-on training classes being offered this Saturday.  Technology savy Realtors enjoy greater success and longevity!
Basics- will walk you through the nuances of utilizing your system to remain competitive in the ever changing market

Customizing and Downloads will show the tricks of the trade that will differentiate  you from your competition.  

Any Questions Contact:
1 (800) 628-3121  Ext. 154

Or email Richard Manning,
Training Coordinator at:
richardm@HawaiiInformation.com

Taught by John F. Friedman, RA-these classes offer pertinent and valuable material for everyone from the novice to the most advanced user. Saturday’s classes will emphasize making the transition to the latest release, smooth and seamless.

The Lihue Plantation Building can be found directly behind the Lihue Post office on Kele Street. Kele Street runs between the Post Office and Bank of Hawaii. the Hawaii Information Service  training center is located on the second floor in Suite 205.

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REsearch 4.2 Wrap Up Survey

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Mahalo for your patience, cooperation and willingness to embrace the changes we have implemented in REsearch 4.2. Also, thank you for your suggestions and efforts to help us identify bugs, which has enabled us to make improvements. From here on out we will be doing regular releases that will include upgrades, updates, new features etc. and it is our goal to make these go as smoothly as possible.

If you could please take 5 minutes out of your day to answer a few questions about what did or did not work in this particular release, we would greatly appreciate it. Your feedback is valuable to us, and will be used to improve our processes in the future.

TAKE SURVEY NOW

Short Sale, Bank Owned & Foreclosure Buttons

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Agents asked for a “short sale” button. Agents asked for a “bank owned” button.  Agents asked for a “foreclosure” button. With REsearch 4.2, we’ve added these buttons, and — with the help of our Realtor BoD — provided “hover help” explaining each of the new buttons.

However, some agents are not being selective in using these buttons, and a few agents are checking all of the buttons. Please think carefully to determine which button should be checked. Here’s a brief primer:

A property goes into the foreclosure process (pre-foreclosure) — “legal action by lender to gain control of the property” — when legal action is filed by the lender. Once the lender files a public default notice, a lis pendens attaches to the property, and the property is “in (pre)foreclosure.”

The (pre)foreclosure process can end one of four ways:

  1. The owner reinstates the loan by-paying off the default amount during a state-law-defined period which is known as “pre-foreclosure.”
  2. The Borrower/owner sells the property to a third party during the pre-foreclosure period which allows settlement of the loan amounts.
  3. A third party buys the property at a public auction at the end of the pre-foreclosure period.
  4. The lender takes ownership of the property through either an agreement with the owner or by buying back the property at the public auction.  The property is then REO (real estate owned) by the lender.

Therefore:

  • A property can be either a (pre)foreclosure or an REO, not both.
  • A property could generate a “short” sale and be (pre)foreclosure.
  • A property could generate a “short” sale with no foreclosure action filed.

Please check only the appropriate boxes.

Welcome to REsearch 4.2 – LIVE Today!

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If you have logged in to REsearch today, you’ll have noticed that you are now using version 4.2.  Packed with many great features and functions that you’ve been asking for, we are sure that REsearch 4.2 will enable you to do more for your business.  As with anything new, you are bound to have a few questions, which is why we have set up a support system that we hope will make the transition as smooth as possible.Helpful Tools & Resources at Your Fingertips

  • Visit our Beta Blog site at http://blogs.alohaliving.com/beta to see all of the questions and feedback our users have shared with us during the 4.2 beta trial, as well as answers and examples to help walk you through a problem.
  • Check out the REsearch 4.2 Version blog by clicking on the “4.2″ right next to the “REsearch” logo at the very top left hand side of your REsearch homepage, or by using this link: http://blogs.alohaliving.com/releases/.  The version blog will show you a concise summary of all of the information, resources and tools for REsearch version 4.2, all in one place.
  • Watch our “How-To” video - a brief introduction to the new features and functions in REsearch 4.2.  You can access this video using this link: http://www.alohalivingmedia.com/research/ 
  • Sign up to attend an in-person training class on your island by visiting http://www.hiinfo.net/REsearch/IDX/mlsHawaii/Training.asp
  • Register to attend one of our live Q&A webinars hosted by Bob Schoenthal, which will be held from 10 a.m. until 12 p.m. and from 2 p.m. until 4 p.m. today (Feb. 4th), Tomorrow (Feb. 5th) and Friday, (Feb. 6th) by clicking on one of these links:

         Wednesday, February 4, 2009 from 10:00 AM – 12:00 PM HST

         Wednesday, February 4th, 2009 from 2:00 PM – 4:00 PM HST

         Thursday, February 5th, 2009 from 10:00 AM – 12:00 PM HST

         Thursday, February 5th, 2009 from 2:00 PM – 4:00 PM HST

         Friday, February 6th, 2009 from 10:00 AM – 12:00 PM HST

         Friday, February 6th, 2009 from 2:00 PM – 4:00 PM HST

Important Items of Note

  • You can continue to use REsearch 4.1 for a limited time by clicking the link provided below the log in on the Hawaiiinformation.com homepage. It will be accessible for two weeks from today, in case you need to take care of something quickly and just can’t find it in 4.2 yet.
  • Throughout the remainder of February we will continue to upload as many of the condo project plans and information as we can, as well as addressing any bugs or isolated issues that may come up as everyone begins to use REsearch 4.2 on a regular basis.

Finally, if you need help with REsearch 4.2, or have feedback on the new version, please contact Technical Support:

 

Phone: (808) 599-4224 or (800) 628-3121
Fax: (808) 536-6499 or (888) 628-3121
E-mail: service@hawaiiinformation.com

Technical/Customer Support Hours are Monday – Friday, 8am to 5pm.

Have a great day and enjoy your new version of REsearch!

Getting Ready for the REsearch 4.2 Release TOMORROW – February 4th!

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Happy Tuesday :)

If you haven’t had a chance to see REsearch 4.2 in action yet, I encourage you to learn more about it before it is released tomorrow, February 4th.  There are just four easy steps that will get you prepared to use all of the great new features and functions that 4.2 has to offer. 

1.  What I would do first is watch this pre-recorded webinar that we put together walking you through the new features and functions of REsearch.  You can access the webinar here: http://www.alohalivingmedia.com/research/.  Also, please note that the play button for the webinar is in the bottom left hand corner of the screen (screen shot attached).  It is pretty small and easy to miss.
 
2.  When you are done with that, you might have questions, so feel free to email me erin@alohaliving.com or visit our FAQ blog at http://blogs.alohaliving.com/beta where you can see what questions our users have been asking about 4.2 so far as well as our answers and a few examples.
 
3.  Lastly, here is the link to our Beta site which is live and available for you to use now before it goes live tomorrow.  Feel free to go in, conduct searches etc. and take a look at the new features etc. http://webre2.hawaiiinformation.com/REsearchBeta/HIS/

4.  Got questions?  Please reigster to attend one of our live Q&A sessions being held in the morning and afternoon tomorrow, Thursday and Friday of this week.  Our Product Manager will answer all of your questions while showing you how to do things via the webinar.  Space is limited, so please RSVP as soon as possible.

REsearch 4.2 How-To Webinar

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Mahalo to everyone who has taken part in our 4.2 Beta testing period; your feedback and questions have been greatly appreciated and because of you, REsearch 4.2 continues to improve.  REsearch 4.2 will replace the current version starting Wednesday, February 4th, 2009.  To get you prepared, we have put together a detailed walk through of 4.2 that you can watch online, at your own pace, as needed.
 
To access the “How-To” webinar, click on the link below.  This webinar will be available to you up until the 4.2 release and will then be archived in the 4.2 Version blog located within REsearch.  After you are done, please visit our 4.2 Beta site HERE to try out the new features. 
 
WATCH THE WEBINAR HERE: http://www.alohalivingmedia.com/research/
 

Having trouble playing the webinar?  The Play button is in the bottom left hand corner of the 4.2 screen.

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Have you checked out the REsearch 4.2 Beta site?  After watching the webinar above, please take some time to visit the Beta site at http://webre2.hawaiiinformation.com/REsearchBeta/HIS/ and let us know if you encounter any bugs or have general feedback and or questions.  Please remember that the Beta site is LIVE, so any information you enter will also show up on the existing version of REsearch. Also, please be sure to check out our 4.2 Beta blog at http://blogs.alohaliving.com/beta which has all of the feedback and answers to the questions we have received from our users thus far.

Need Training?

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If you are interested in attending training classes for REsearch, please visit http://www.hiinfo.net/REsearch/IDX/mlsHawaii/Training.asp where you will find a complete list of scheduled classes, their topics, the dates/times they are being held as well as a way to RSVP for them.  Starting next Wednesday, Feb 4th, these classes will incorporate the new features and functions found in REsearch version 4.2.

4.2 is a Great Interface

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“After a brief tour, I’m delighted with beta 4.2.  Great to see listings right up front & the new inclusions in the dashboard format.  Good work.”


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