REsearch 4.2 News Bulletin: Open House and Online Condo Guide

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How Do I List or Edit an Open House in REsearch?
 

The upgraded Open House feature in REsearch 4.2 is great. Not only do you have more options within REsearch, but the information you enter is now being pushed out to consumers on Hawaiiinformation.com as well as AlohaLiving.com, giving you and your listings even wider exposure.

Because of these improvements, we also have more users utilizing the Open House feature, and an increase in questions about how to input your listings, edit or delete them, etc.  In response, our Customer Service department has created a series of how-tos in the Help feature within REsearch.
 

To get help with your Open Houses, just click on the green question mark icon in the top right corner of your screen and then type in “Open House” into the search bar.  Click the green arrow to the right and you will see the various help topics come up in the search below.  Can’t find what you are looking for?  Let us know so we can continue to grow this great resource.

open-house-help_400.jpg

  

  

Is the Condo Guide Online and Available for Us to Use?

As of today, most of the floor plans, plot plans and data sheets that were in the original Condo Guide books, as well as some that were not, have been loaded into REsearch and are available for your use.  We are continuing to load additional projects into REsearch daily, and plan to have as complete a library of Hawaii’s condo projects as possible by the end of February.  Past this we will continue to improve our records and this resource for you as quickly and as thoroughly as possible. Already we have added photos for most projects that are in REsearch – one of the many improvements you will see us make to the new online Condo Guide.* 

If the plot plans, floor plans and data sheet are in REsearch for a particular project, you will see this blue and white logo shown below.  Just click on it to access them.

condo-guide-icon_400.jpg

When you click on the Condo Guide icon you will see the notice below pop up.  This is notifying you that there is a time constraint on how long the document can be used for (2 weeks) before it expires, to ensure the protection of the data.  If the document expires, you will need to go back into REsearch and download a new one.

  condo-guide_timeout-notification_400.jpg

After clicking “Ok” on the notice you will be able to access, download, e-mail etc. the floor/plot plans, photo and data sheet for the project of your choice.  The floor/plot plans have all been re-drawn and are much clearer and easier to use in this online format.

condo-guide_400.jpg

*For non-MLS customers/members there will be an additional charge for this product.  For more information on how to get the online Condo Guide please contact Colleen Yasuhara at (808) 748-8751 or Toll Free at 1-800-628-3121 ext. #151 or at colleen@alohaliving.com

REsearch 4.2 News Bulletin: Hotsheet & Restrictions on Commission Search Feature

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Is the “Restrictions on Commission” Search Field Missing from Your Screen?
 
Due to the high demand for the ability to include or exclude short sales, foreclosures etc. from your searches, we have added the “Restrictions on Commission” field to the Quick Search and MLS Detail search bars on the main search page.  If you are not seeing it there, it may be because you customized your search bars before we implemented this change.  To add the “Restrictions on Commission” field either add it yourself from the “All Fields” list (a good idea if you have taken time to customize your searches in a certain way and don’t want to lose the changes) or follow the directions below (if you don’t mind your search screen reverting back to the “standard” screen).
 
Step 1: Open the search page in REsearch and click on “Customize Fields” in the top, right hand corner of any of the blue search bars.

 customize-fields_400.jpg

Step 2: You will see a customize window open on the far left hand side of your screen.  Click on “Return to a Prior Version” under the green “Save Changes” button and then choose “The REsearch standard” and hit “Restore.”  After clicking on “Restore,” make sure you then click on the green ”Save Changes” button on the top of the customizing box. 

Please note that if you choose to restore to the REsearch standard, any changes you might have made are going to be erased.  If you have customized your screen and want it to stay that way, please just add the new search field manually.

 restore-to-earlier-version.jpg

Step 3: Check your search page to make sure that “Restrictions on Commission” is there on both the MLS portion of the Quick Search as well as in the MLS Detail.
 
 
 
Where is the Hotsheet in REsearch 4.2?
 
You may be wondering where to find your Hotsheet in REsearch 4.2.  In this new version, we have done away with the name and shortcut on REVO (your home page).  Now the Hotsheet can be accessed only by hovering your mouse over Search and selecting “Get Listing Update.”  Please see the screen shot below as an example. 

hotsheet.jpg 

Questions? Feedback? I’d love to hear from you!
 
Mahalo,
 
Erin Shaw
Marketing Coordinator
 
Direct: (808) 748-8759
Toll Free: 1-800-628-3121 ext. #159
E-Mail: erin@alohaliving.com

Where Did My Hotsheet Go?

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You may be wondering where to find your Hotsheet in REsearch 4.2.  In this new version, we have done away with the name and shortcut on REVO (your home page).  Now the Hotsheet can be accessed only by hovering your mouse over Search and selecting “Get Listing Update.”  Please see the screen shot below as an example.

hotsheet.jpg

Now Search for, or Eliminate From Search Results, Short Sales and Foreclosure Properties

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New Search Features Added to Version 4.2
Due to popular demand, we have revised the Listing Input Forms (aka Exhibit A or Data Entry forms) to accommodate the listing of short sale and foreclosure properties.  You will find the area in which to enter this information in the top right hand corner of the form.  You will also notice that your photo and logo have been moved to the top, left hand corner of the form so that it prints properly and saves space.  These revised forms are now available with our release of the new 4.2 version of REsearch.
 
 enter-short-sale-info.jpg

Click image to enlarge
 
Up untill now, the only way to search for short sale, foreclosure and REO listings is to search for occurrences of these words in the remarks sections of the listings.  We understand how cumbersome that has been, and once the listings have been appropriately revised, members will be able to search for short sale, foreclosure and REO listings.
 
We have now added the search field “Restrictions on commission” to both the Quick Search and the MLS Detail Search so that you can quickly access them.  Under this new field you will find numerous categories such as  “Shortsale”, “Foreclosure” and “REO “, and you will have the ability to search in a simple or more detailed way, whichever way works best.
 
Simple Selection View

Click image to enlarge
what-a-short-sale-search-looks-like.jpg

Advanced Selection View

Click image to enlarge
advanced-search-for-short-sales.jpg 

The revisions to the forms are timely since we are in the final review process of the revised rules of the service that we will be sharing with you soon.  Among the revisions is a new section under Article IV Commissions addressing the listing of short sale properties.  The new section reads as follows.
 
“Section 4.09. Short Sales: Participants must disclose potential short sales when reasonably known to the listing participants, by placing the following language in the Agent Information field: Potential short sale. “Short sale” means a transaction where title transfers; where the sale price is insufficient to pay the total of all liens and costs of sale; and where the seller does not bring sufficient liquid assets to the closing to cure all deficiencies. When disclosed, participants must advise other participants whether and how any reduction in the gross commission established in the listing agreement, required by the lender as a condition of approving the sale, will be apportioned between listing and cooperating participants. All confidential disclosures and confidential information related to short sales must be communicated in the Non Public Remarks available only to participants and subscribers.”
 
Please note that listors will be required to include the verbiage “Potential short sale” in the Private Remarks, or Agent Information field for short sale property listings.  In the next few days, we will conduct a blanket audit of all current Active and Contingent listings and identify those that include mention of short sale, foreclosure or REO in the Public and Private Remarks, followed by individual memos to all listors of these listings asking them to revise the remarks sections, and to check off the appropriate selection under the Restrictions on commission section of the listing input forms.

Welcome to REsearch 4.2 – LIVE Today!

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If you have logged in to REsearch today, you’ll have noticed that you are now using version 4.2.  Packed with many great features and functions that you’ve been asking for, we are sure that REsearch 4.2 will enable you to do more for your business.  As with anything new, you are bound to have a few questions, which is why we have set up a support system that we hope will make the transition as smooth as possible.Helpful Tools & Resources at Your Fingertips

  • Visit our Beta Blog site at http://blogs.alohaliving.com/beta to see all of the questions and feedback our users have shared with us during the 4.2 beta trial, as well as answers and examples to help walk you through a problem.
  • Check out the REsearch 4.2 Version blog by clicking on the “4.2″ right next to the “REsearch” logo at the very top left hand side of your REsearch homepage, or by using this link: http://blogs.alohaliving.com/releases/.  The version blog will show you a concise summary of all of the information, resources and tools for REsearch version 4.2, all in one place.
  • Watch our “How-To” video - a brief introduction to the new features and functions in REsearch 4.2.  You can access this video using this link: http://www.alohalivingmedia.com/research/ 
  • Sign up to attend an in-person training class on your island by visiting http://www.hiinfo.net/REsearch/IDX/mlsHawaii/Training.asp
  • Register to attend one of our live Q&A webinars hosted by Bob Schoenthal, which will be held from 10 a.m. until 12 p.m. and from 2 p.m. until 4 p.m. today (Feb. 4th), Tomorrow (Feb. 5th) and Friday, (Feb. 6th) by clicking on one of these links:

         Wednesday, February 4, 2009 from 10:00 AM – 12:00 PM HST

         Wednesday, February 4th, 2009 from 2:00 PM – 4:00 PM HST

         Thursday, February 5th, 2009 from 10:00 AM – 12:00 PM HST

         Thursday, February 5th, 2009 from 2:00 PM – 4:00 PM HST

         Friday, February 6th, 2009 from 10:00 AM – 12:00 PM HST

         Friday, February 6th, 2009 from 2:00 PM – 4:00 PM HST

Important Items of Note

  • You can continue to use REsearch 4.1 for a limited time by clicking the link provided below the log in on the Hawaiiinformation.com homepage. It will be accessible for two weeks from today, in case you need to take care of something quickly and just can’t find it in 4.2 yet.
  • Throughout the remainder of February we will continue to upload as many of the condo project plans and information as we can, as well as addressing any bugs or isolated issues that may come up as everyone begins to use REsearch 4.2 on a regular basis.

Finally, if you need help with REsearch 4.2, or have feedback on the new version, please contact Technical Support:

 

Phone: (808) 599-4224 or (800) 628-3121
Fax: (808) 536-6499 or (888) 628-3121
E-mail: service@hawaiiinformation.com

Technical/Customer Support Hours are Monday – Friday, 8am to 5pm.

Have a great day and enjoy your new version of REsearch!

Condo Guide

FAQ's No Comments »

Q:  Are floor plans, plot plans and condo data available for ALL condo projects in Hawaii?

A:  At this time we have all of the condo projects that were in the original Condo Guide books loaded into REsearch, as well as a number of other, newer projects, that weren’t in the books.  We will be continuing to load more and more projects into REsearch during the next few weeks and by the end of February we will have almost everything in there, save for the few projects we don’t yet have.  Our goal of course will be to have a complete library of all condo project information.

When Will REsearch Be Mac and Mobile Compatible?

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Q:  When will REsearch be Mac and Mobile compatible? 

A:  Making REsearch Mac and Mobile compatible is a huge priority to us and will likely come with REsearch version 5.0 toward the end of this year.  It’s a big job and we are working out the details now and will let you know as soon as we have more information and a more specific time frame.

Can I Search For Short Sales?

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Q:  Is there a short sale section now?  in our current market (and probably for quite a long period to come) this is becoming a necessity as the processing time does not make these an option for every buyer.A:  This has been a highly demanded search parameter and we will be adding it in the next few weeks along with a few other search options to enable you to search more easily and better find what you are looking for.

How Can I See “ALL” Results When I Search?

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Q:  In the new 4.2 how do I set up my searches to show ALL and not 20 results. I looked all over “Settings” but cant find?

A:  To set your preferences to ALL please see screenshot below.

all-results.jpg

Click image to enlarge

Do I Get REsearch 4.2 Automatically?

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Q: To get REsearch 4.2 do I need to download or purchase anything or do I get it automatically?

A:  When you log in to www.hawaiiinformation.comon February 4th you will find that the previous version of REsearch has been updated with REsearch version 4.2.  There is no charge for this upgrade and nothing that you will need to do – just use it as you always have and enjoy the new features and functions!


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